Senior Web Engineer, Omnichannel Chat

inline is a SaaS company focused on restaurant ordering, delivery, and CRM. We help restaurants manage their reservations, customer relationships, takeouts, and deliveries. Many famous restaurants and chains in Taiwan, Australia, Hong Kong, Singapore, and Malaysia use our services to grow their business. We care about the people who do the hard work of running restaurants and retail stores, and we work closely with them to improve our services.

Companies such as Google, Apple, Instagram, Facebook, LINE, Grab, and Uber use our web services and applications; they work with us behind the scenes to make the global food ordering industry go. Would you like to work with a rising global company that serves thousands of businesses and 140M+ users across APAC? That's what we do.

In the Omnichannel team, we build a platform connecting native messaging apps to inline's CRM and productivity tools, including iMessage, LINE, and WhatsApp, providing seamless experiences for our users. As an experienced full-stack developer, you will be shaping the product with a deep understanding of user needs and technical constraints and turning it into well-maintained code.

What you will do / 工作內容

• Build a reliable front-end and implement new features
• Design and build a robust, high-performance distributed back-end platform
• Work on bug fixing and continuously improve the quality of our apps
• Collaborate with team members to define, design, and ship new features and products
• Co-work with customer service (on-call) to help restaurants resolve their issues
• As a professional inline software engineer, you will know, understand, and practice the Code & Ethics established by the ACM & IEEE for software engineers: https://ethics.acm.org/code-of-ethics/software-engineering-code/

What you should have / 工作技能

• You have been building web applications for 5+ years.
• You have a solid knowledge/experience of JavaScript, TypeScript, NodeJS, and Postgres.
• You are familiar with the unit testing paradigm. You know what and how to test your code.
• You know how to build maintainable, performant software with an engineering approach.
• You can contribute to technical architecture discussions and help drive technical decisions within your team.
• You are a strong communicator, feeling at home in explaining complex technical concepts to designers, product owners, product managers, and other engineers.
• Good engineers say you are a good decision maker, informed and well-reasoned thinking behind every decision, and you know how to make the right trade-offs at the right time.
• You care about the product and user experience.

Would be a plus / 加分項目

• Empathy for the people who make good restaurants run
• Familiarity with GCP/k8s.
• Familiarity with Chatbots.
• Familiarity with WebSocket
• Familiarity with distributed systems
• Familiarity with Pub/Sub (GCP, Redis, etc)
• Familiarity with Kafka

Benefits / 公司福利

We are always looking for the best talent in the software industry. We know how rare your talent is, and we understand its value. We offer premium benefits packages, including:

• Competitive salary
• Equity plans
• Free lunches and dinners
• Opportunities to work in our foreign offices, including New York City, Taiwan, Singapore, Sydney, Hong Kong, etc.

inline團隊成員來自不同城市及國家，請務必使用英文投遞履歷唷！

• Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!
• Most candidates will go through a screening interview plus one or two rounds of technical interviews.
• Expect a technical challenge that you'll need to complete independently.