客服即是企業溝通能力,Asiabots的全通路智能客服方案跨足多通路,包含:實體場域的人工智能服務大使、電話上的電話機器人方案及線上的聊天機器人方案,協助企業的客服部門進行數位轉型並為用戶提供更具凝聚力的客服體驗。用戶只需透過語音與智能客服對話就能獲得即時服務,企業亦可以藉由全通路智能客服拓展其業務的可能性、銷售量及流量,將資源從重複性的工作中解脫,讓資源匯集於其他較複雜的任務上。
Customer service is all about communication, Asiabots provides an approach where businesses focus on providing a seamless customer journey across multiple channels.
We delivering a more cohesive, integrated customer experience, free of restrictions no matter how a customer reaches out to you. It allows a seamless transition between channels and have the same experience the whole way through
Asiabots Conversational AI allows business to achieve more availability, drive sales and traffic, and integrate digital touch points. it improves the customer experience and provides more communication channels for your customers - whether it is on mobile, web, in stores or on the phone.
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扁平式組織架構、跨國合作團隊、定期分享儀式、鼓勵員工進修發展