Tsaitung is a platform for restaurants to purchase vegetable ingredients from producers. With our data algorithm, disruptive business model, and network of producers and restaurants, we are revolutionizing toward a modern agricultural supply chain. Starting off downtown of Taipei City, Tsaitung builds a transparent platform that many of our restaurant partners rely on every day. On one hand, we ensure our restaurant partners get qualified ingredients with the highest service level and the most competitive costs. On the other hand, we help our producer partners connect to the marketplace more effectively with greater demand visibility. Tsaitung loves foods – and we are striving to shape better agriculture in Taiwan.
The Operations Analyst is responsible for supporting the Tsaitung’s Operations team by providing actionable plans based on solid operation analysis. The overall goal of this person is to ensure continuous improvements in the outcomes from Operations team.
What you will do? Process management and improvement - Create and improve internal business processes - Analyze data and trends to optimize various internal processes - Request for system changes as business process requirements reveal - Identify issues that arise including reporting discrepancies, fulfillment issues, creative policing, client complaints, and conflicts. - Identify inefficiencies across various teams and processes and work with leadership team to provide recommendations and solutions - Create and help monitor QA processes Job Specific Qualifications: - You hold good grasp of modeling and problem solving. - Knowledge of Google Sheets at an expert level - Great data gathering and analysis skills - You know how to turn data into information and information into insights General Personalities： - You love Taiwan’s agriculture and want to contribute to it. - Passionate with a great work ethic - High Energy; self-starter - Ability to thrive in unstructured and unregulated environment - Get stuff done mentality - Ability and eagerness to learn new things - You have a good sense of humor and like to have fun Desired, not required： - Knowledge of restaurants or producers is a huge plus - Having managed complex production processes and known quality grading in the Agricultural sector. - Having engaged in agricultural ingredient purchase function