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UX/Technical Writer (Commercial)

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Job updated 5개월 ago

Job Description

Join Trend Micro and help make the world safe for exchanging digital information. As a UX/Technical Writer, you are an advocate for the customer. You simplify highly technical concepts, both on the user interface and in the technical documentation. You provide easy-to-follow guides to assist administrators, end users, and API developers.

As a UX/Technical Writer, you will work with all the stakeholders in the development process: Interface designers and researchers, graphic artists, engineers, project managers, translators, product owners, and even company executives. Balancing their needs, communicating, and collaborating are the most challenging and rewarding aspects of this job.

Requirements

We need people who can:

  • Write American English at a native or native-like level
  • Understand complex concepts quickly and explain them simply
  • Match our writing style and write for the needs of our users
  • Learn to write concise, clear, friendly documentation and UX copy
  • Work well with our diverse team in a multicultural environment
  • Work with us in our Taipei office

We hope to find people with:

  • Experience with tools and content architecture for DITA/XML documentation
  • Experience with collaborative writing
  • Strong understanding of networking and cybersecurity concepts
  • The ability to work independently or with minimal supervision

Living in Taipei:

Taipei consistently receives top ratings for safety, affordability, and quality of life in expat surveys. Residents benefit from a world-class healthcare system, a vibrant food scene, and one of the world’s best mass transit systems. Expenses are far below those of comparable global cities.

Applicants from outside of Taiwan will need a BA/BS degree with 2 years of writing experience (or the equivalent) in order to get a permit to work in Taiwan. 

Interview process

1. CV review
2. Writing Test
3. Interview

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700,000 ~ 1,500,000 TWD / year
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Logo of 趨勢科技 TrendMicro.

About us

你認識趨勢科技嗎?你認識的趨勢科技是什麼樣貌?趨勢科技有什麼過人之處,讓 FBI 自動找上門?讓世界最大跨國警察組織-國際刑警組織 (Interpol) 搶著跟它合作?讓全球 50 大企業中的 45 家企業都成為它的忠實客戶?還讓國內外知名大學拿它當課堂研究案例?現在就來探索你所不知道的趨勢科技!

【 全球安全連結世界的資安領航者 】

趨勢科技是網路資安解決方案全球領導廠商,協助世界創造一個安全的資訊交換環境。我們專為消費者、企業及政府機構設計的創新解決方案,是保護護消費者、企業及政府機構安全連結世界的最佳夥伴。市佔率在全球雲端安全、全球虛擬化安全與伺服器安全皆為第一。

【 企業版圖橫跨全球五大洲 】

趨勢科技 1988 年成立於美國加州,總部位於日本東京,於 1998 年正式在日本東京證交所掛牌上市(股票代碼:4704)。自成立以來,趨勢科技以領導性的先進技術迅速在世界五大洲拓展版圖,目前全球營運據點遍及 55 個國家,共有 7,000 位員工。

【 亞洲與台灣最大的純軟體公司 】

趨勢科技在亞洲共計有近 4,000 位同仁,台灣有 1,700 位同仁,擁有超過 1,000 位以上的工程師在台灣,負責研發全球超過 3 千萬名企業、家庭與個人用戶使用的最新及最完整的資訊安全核心技術及產品,是全球的研發中心,更是亞洲與台灣最大的純軟體公司。

【 致力於實現更安全的數位世界 】

  • 與世界最大跨國警察組織 (INTERPOL) 合作,歐洲刑警組織 (Europol) 以及英國國家犯罪局 (NCA) 合作,協助打擊全球網路犯罪
  • 協助 FBI 破獲史上最大的網路犯罪,與FBI共同舉辦網路威脅研討會
  • 協助日本東京都警視廳破獲網路銀行詐騙
  • Cybersecurity Tech Accord(網路資安技術協議)創始會員,聯盟致力保護所有客戶,防止不肖組織和國家發動惡意攻擊。會員包括:Cisco, Facebook, HP, Intel, Microsoft, Nokia, Oracle, Siemens等

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