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【TPD1102】Solution Manager

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Job updated 4 months ago

Job Description

SHOPLINE 全球智慧開店平台,是提供品牌一舉創建、管理線上與線下商店的一站式智慧開店服務。

以品牌電商架站平台為核心,整合網站設計、商品管理、金物流服務以及行銷導流工具,為賣家提供簡單、好上手的架站服務,是亞洲最大的網路開店平台,此外,SHOPLINE 也提供跨境、O2O 虛實整合、POS 系統等全通路解決方案。自 2013 年創辦以來,全球已經有超過 500,000 個品牌使用 SHOPLINE 的服務成功開店,讓 SHOPLINE 成為在亞洲市場的行業領軍者。

我們保有外商的制度福利與新創公司的彈性,你還等什麼!
歡迎對 startup 有熱誠的人才加入我們的頂尖團隊!


【What you’ll be doing】
- Understand business needs, analyst requirement to provide pre-sales technical support to colleagues requiring assistance with service structure and functionality.
- Write technical specifications and make appropriate recommendations and perform a technical lead role in the review and response of RFP/SOW documents.
- Attend customer meetings in order to deliver technical content and presentations.
- Conduct, review and document site surveys.
- Conduct and take responsibility for the technical verification and sign off of solution design, configuration, interoperability and delivery cost assessment.
- Establish and maintain effective interpersonal relationships with those contacted during the course of work.
- Work with Business Lead and Project Owner to ensure scope is explicitly defined and documented; maintain integrity of scope
- Research to understand our users’ needs and translate them into solutions.
- Write clear and concise project requirements and communicate them to stakeholders from multiple functions.
- Manage and facilitate communication with cross-functional and cross-regional teams to ensure project goals are delivered on time and within stakeholders and teams expectations.
- Become a project expert, understand the competitive landscape, the evolving market needs, and how those things relate to the company’s mission and vision.

Requirements

【Who we are looking for】
- Passionate about the opportunity to drive the development of a global platform.
- University graduates with 5 - 8 years of product management experience in e-commerce / SAAS will be considered as product manager. Experience in social media is a plus.
- University graduates with 5 - 8 years of working experience in a tech and/ or startup environment will be considered as associate product manager.
- Knowledge of software programming language is highly preferred.
- Startup experience is highly preferred.
- Excellent written and verbal communication skills in English & Mandarin, for presentation and documentation.
- Structured thinking and good technical writing skills
- Experience working with cross-functional teams
- Adaptive. Capable of thriving in ambiguity, and fast-paced environment
- Creative, self-motivated and consistently willing to exceed own expectations
- High attention to details, with great organization and coordination skills
- Willing to take ownership and shoulder responsibilities
- Ability to multitask. You can handle several different tasks at different stages at once and are able to prioritize by importance
- Curious and interested in technology and new products

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5 years of experience required
1,000,000 ~ 2,000,000 TWD / year
Partial Remote Work
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About us

SHOPLINE 全球智慧開店平台成立於 2013 年,是亞洲最大及成長最快的SaaS (Software-as-a-service ) 商務平台以及解決方案服務商之一。SHOPLINE 豐富的生態圈服務提供最新的技術、資源及合作夥伴,全方位賦能店家成功;店家可透過 SHOPLINE 全通路解決方案包含電子商務、社群商務以及 POS 系統,成功將產品及服務銷售至全世界。


SHOPLINE 總部設立於新加坡,目前全球有約 2,000 名員工,並已協助全球超過 60 萬商家開店,包含 DR.WU、茶籽堂、綠藤生機、vacanza、美珍香、乾杯超市、Lady M、起士公爵、海邊走走、京盛宇等知名品牌都是 SHOPLINE 客戶。
發展至今,SHOPLINE 已是橫跨香港、台北、吉隆坡、新加坡、雅加達等 14 大城市的國際化團隊,去年更進軍歐美市場,開設英國、澳洲、美國、日本辦公室據點,透過 SHOPLINE 創新的服務與頂尖的團隊,專注為品牌打造最好的產品。


SHOPLINE 保有外商的制度福利與新創公司的發展彈性,你還等什麼!歡迎對 Startup、對電商產業有熱誠的人才加入我們的頂尖團隊!

SHOPLINE 里程碑

2013|於香港創立

2014|入選美國矽谷 500 Startups 第十屆新創團隊

2015|榮獲香港資訊及通訊科技獎 - 最佳資訊科技初創企業

2015|設立台北辦公室

2016|全球商家數累計突破 8 萬

2017|成為 Google 大中華區第一個電商平台合作夥伴

2018|全球商家數累計突破 10 萬

2019|榮獲 《數位時代》 FCA 創新商務獎「 最佳產品創新獎」與「 最佳商業模式創新獎」

2019|成為 Facebook 行銷夥伴

2020|成為 LINE 官方行銷夥伴

2020|榮獲《倫敦金融時報》亞太區快速成長企業 500 強

2021|榮獲台北新貿獎「金獎」

2022|榮獲 APEC 亞太傑出企業獎「優異勵志品牌獎」與「卓越企業管理獎」

2022|成立雅加達辦公室

2023|全球員工數突破 2,000 人

2023|成立美國、英國、澳洲、日本辦公室

2023|全球商家數累計突破 60 萬


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Talent Acquisition Lead
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Data PM
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Talent Acquisition
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Associate MS Manager

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