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Communications Manager

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Job updated 3 months ago

Job Description

Rosetta.ai helps fashion e-commerce uncover consumers' shopping preferences and provide personalized shopping experiences to consumers. We're making e-commerce merchants have enterprise-level AI backup on day 1.

We are seeking a Communications Manager to join our team and lead our communication efforts. As a Communications Manager, you will be responsible for developing and executing communication strategies to enhance the brand awareness of Rosetta.ai. You will collaborate with cross-functional teams to create compelling content, manage media relations, and engage with customers and stakeholders across different channels. The ideal candidate has excellent writing skills, strong project management skills, and the ability to work in a fast-paced, dynamic environment.

        

    Responsibilities:

    • Develop and implement communication strategies to promote our brand, products, and services to our target audience
    • Manage all our communication channels, including social media, email, newsletters, and website
    • Collaborate with cross-functional teams, including product, sales, and marketing teams, to ensure consistent messaging across all communication channels
    • Write and edit content for various communication channels, including social media, blog posts, press releases, and internal communications
    • Monitor and report on communication metrics to optimize communication strategies
    • Manage external relationships with media outlets and influencers to increase brand exposure
    • Develop crisis communication plans and handle crisis situations in a timely and effective manner
    • Stay up-to-date with industry trends and best practices in communications and marketing
    • Analyze communication metrics and provide insights to improve communication strategies
    • Take the responsibility for the company's employer branding and employee communication.

            

      Benefits:
      • Healthcare (Medical, Dental, Vision)
      • Retirement savings or 401(K)
      • Paid time off (Annual)
      • Maternity/Paternity leave
      • Life insurance
      Perks:
      • Tuition reimbursement and training
      • Personal facilities (Laptop, Screen)
      • Free health screening
      • Free snacks and drinks
      • Open and creative environment
      • Irregular dinners/outings, happy hours
      • Extended annual time off
      • Paid time off to volunteer (Birthday, Menstrual, Funeral)
      • Flexible schedules and working time
      • Remote working optionally
      • Employee stock ownership plan (ESOP)

              

      Culture/6 Core Values:

      Grit - We thrive outside of our comfort zone, pushing ourselves to go even further. We think long-term and constantly strive to be better, even if things don’t always go as expected.

      Trust - We earn that trust by listening to each other, following through with our commitments, and keeping our word. We exercise transparency within the company, our customers, and our community.

      Humility - We learn from everyone and everywhere and approach each new challenge knowing that we may not have all the answers.

      Empathy - We craft our intention to keep curious about the industry, business, and practical scenarios so that we purify the insights and forge the approaches.

      Candor - We are open and honest. We give each other praise and criticism because we believe each team member is as important as the other.

      Craftsmanship - We simplify, innovate, perfect, and start over until everything we touch enhances each life it touches.

                

      Contact:
      Remarks:

      Rosetta.ai is an Equal Employment Opportunity employer. Rosetta.ai conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or any other characteristic protected by law.

      Requirements

      [Minimum Qualifications]

      BACKGROUND & SKILLS:
        • Bachelor's degree in communications, marketing, or a related field
        • 3+ years of experience in communications or marketing, preferably in a B2B environment
        • Excellent written and verbal communication skills
        • Strong project management skills with the ability to manage multiple projects simultaneously
        • Experience in managing communication channels, including social media, email, newsletters, and website
        • Knowledge of communication metrics and experience in monitoring and reporting on communication performance across multiple channels
        • Ability to work collaboratively with cross-functional teams
        • Understanding of social media platforms and digital marketing best practices
        • Strong analytical skills and the ability to use data to drive decision making
          WORKING STYLE:
          • Highly motivated and entrepreneurial.
          • Comfortable dealing with ambiguity.
          • Ability to work in a fast-paced, dynamic environment.
          • Ability to work independently and as part of a team, with excellent organizational and time management skills

              

          [Preferred Qualifications] (Optionally; the more, the better)

          BACKGROUND & SKILLS:
          • Experience in crisis communication management is a plus
          • Familiarity with the fashion or technology industry is a plus
                EXPERIENCES:
                • Work experience in an international and culturally diversified environment.

                Interview process

                1. CV screening
                2. Culture fit interview
                3. Assignment project (optional)
                4. Professional interview
                5. Trial days
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                3 years of experience required
                660,000 ~ 1,020,000 TWD / year
                Optional Remote Work
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                About us

                Rosetta.ai is a SaaS company serving the ecommerce brands since 2016.
                🏆 2019 RecSys Reward
                🏆 2020 Forbes Top 25 Machine Learning Startups

                • Our clients care deeply about their shoppers and understand the value of unique online experiences.
                • We specialize in supporting fashion ecommerce clients in the apparel, accessories, and cosmetics verticals.
                • Our Customer-Intent Web App adds value to our client’s first-party data via automated preference analysis and onsite personalized recommendations.
                • The app is powered by AI and machine learning technology developed in house by industry leading engineers and fashion savvy marketers.
                • We are a young, fun, and diversified team that believes that company growth is driven by everyone’s growth. Together, from good to great — join us today! 

                Rosetta.ai 是一間多元、年輕且有遠景的軟體新創公司,於 2016 年創立便投入時尚電商領域,以美學 AI 為客戶打造一流的推薦系統,並與客戶一起成長,紮實的技術底蘊獲得海外創投青睞,正快速發展當中!
                在 Rosetta.ai 我們設計與開發一流的軟體服務,運用最新的 AI 與機器學習技術,協助客戶深入了解消費者的喜好與需求,將對的商品展示給對的人,打造獨一無二的購物體驗。
                我們相信公司成長是建立在每個人的成長上,與一流的人才一起工作、一起玩樂、一起成長,現在就加入我們!


                Team

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                Co-founder & CEO
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                Co-founder & COO
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                Co-founder & CTO
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                Business Development Manager

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