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VP of Operations

Job updated about 2 months ago

Job Description

MAI is a leading medical education and simulation startup, focused on providing cutting-edge virtual patient simulation and AI-driven medical training solutions. We are seeking a highly experienced and motivated VP of Operations to join our leadership team. The ideal candidate will have a strong background in enterprise software startups and a proven track record in strategy development and execution, process improvement and optimization, and team management and leadership in a multicultural environment.


  1. Develop, implement, and monitor strategic operational plans and initiatives that align with MAI's overall mission and objectives, ensuring that the company achieves its goals and maintains a competitive edge in the medical education and simulation market.
  2. Identify areas for improvement and optimization in company processes and work with cross-functional teams to implement effective solutions that increase efficiency, productivity, and overall performance.
  3. Lead, manage, and mentor a diverse team of professionals, fostering a culture of collaboration, innovation, and continuous improvement across the organization.
  4. Collaborate with the executive team to define key performance indicators (KPIs) and track progress toward achieving company goals, adjusting strategies as needed to address market changes and business needs.
  5. Establish and maintain strong relationships with partners, vendors, and suppliers, ensuring that MAI receives the best possible terms and that potential disruptions are mitigated.
  6. Oversee financial management and budgeting, working closely with the finance team to ensure that the company meets its financial goals and optimizes resource allocation.
  7. Ensure compliance with all relevant regulations and industry standards, proactively addressing potential risks and implementing mitigation strategies as needed.
  8. Foster a multicultural environment that values diversity, inclusivity, and open communication, promoting the exchange of ideas and best practices across the organization.


  1. A minimum of 3 years of working experience in an enterprise software startup, preferably in the medical education and simulation industry.
  2. Proven track record in strategy development and execution, process improvement and optimization, and team management and leadership in a multicultural environment.
  3. Excellent interpersonal and communication skills, with the ability to effectively collaborate with internal and external stakeholders.
  4. Strong analytical and problem-solving skills, with the ability to adapt to changing market conditions and business needs.
  5. Demonstrated experience in financial management, budgeting, and resource allocation.
  6. Familiarity with relevant regulations and industry standards, and a commitment to maintaining compliance and managing risk.
  7. Self-motivated, results-driven, and able to thrive in a fast-paced, dynamic environment.
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10 years of experience required
2,000,000 ~ 3,000,000 TWD / year
Managing 15+ staff
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About us

The future of Medical Education is all about collaborative learning where users are able to socially interact with others around the world. Augmented Intelligence, Inc. (MAI) is a pioneer in the field of medical VR innovations to foster a compelling metaverse where users gain intelligence amplification attributed to Engelbart’s great concept - more-rapid comprehension, better comprehension, the possibility of gaining a useful degree of comprehension in a situation that previously was too complex, speedier solutions, better solutions, and the possibility of finding solutions to problems that before seemed insolvable.

MAI started its journey in 2016 with a commitment to create high-quality VR-based solutions for the next generation of health practitioners. With locations in the United States and Taiwan, MAI is well-suited to combine medical knowledge and practices rooted in Western and Eastern cultures with the most current technological solutions. MAI’s VR applications include BodyMap - a medically accurate VR anatomy and simulation training software program, AcuMap - a visually immersive VR acupuncture learning and simulation training application, and DigiTwin – a comprehensive medical 3D imaging tool. MAI’s medical VR solutions combined with high-tech VR hardware can transfer users into an immersive virtual environment for a unique medical learning and simulation experience. By offering advanced technological VR solutions, medical educational institutions open new realms in the teaching of medicine and establish new effective learning methods for their students.

Collaborating with leading players in the VR hardware industry, we provide our clients a smooth transition from conventional teaching methods to virtual-based approaches offered by MAI. Maintaining strong ties with our advisors from the medical field and working closely with our current and potential clients, we continuously develop and innovate our solutions by adding more advanced features to serve the healthcare market in the most effective way. By doing so, we strive to continue creating value for health professional students, practitioners, and clients in other regions of the world.

MAI (Medical Augmented Intelligence)於2016年創立於美國華府,是醫學VR創新領域的先驅, 我們在美國和台灣均設有辦事處,透過地利之便,整合西方和東方醫學的知識和臨床經驗,專注於人體醫學和針灸領域的臨床科研。基於對醫學影像與沈浸視覺的核心技術,我們致力於為下一代醫療從業者打造最好的數位模擬平台,擴增用戶的醫療能力。

MAI的產品包括 (1) BodyMap : VR人體解剖與模擬訓練軟體 (2) AcuMap : 身臨其境的虛擬針灸培訓軟體,以及 (3) DigiTwin : 醫學影像融合與數位分身重建軟體。產品與多數硬體大廠設備整合,將用戶轉移到沉浸式虛擬環境中,透過擬真的醫學影像模擬技術,以往在傳統教學工具艱澀難懂的複雜人體問題,都可迎刃而解。通過先進的虛擬實境技術,醫學機構可在現有的教學方式延伸更豐富有趣、高效率並節省管理成本的新一代醫學教育。



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