HR Generalist (Shared Services & Talent Acquisition)

Team: Operation–HR

Position Background:
We are looking for a dynamic HR Generalist to join our team and act a critical role in managing all HR shared services and talent acquisition functions for the company. This position is ideal for someone who thrives in a fast-paced environment and is passionate about building and scaling HR processes and practices to support the growth of the business.

As a HR Generalist with GoSky HR Team, your day-to-day responsibilities will:

● Manage all HR shared services, including onboard, benefits administration, payroll, and HRIS management.
● Develop and implement HR policies and procedures in collaboration with, included but not limited to, the HR team, with a focus on agility and adaptability to meet the evolving needs of our startup.
● Manage the full-cycle recruitment process for all open positions, including sourcing, screening, interviewing, selecting candidates, and offering to onboard management.
● Collaborate with hiring managers to define core competencies of the positions and to create/improve job descriptions and job postings that accurately reflect the needs of the position and the company, with a focus on attracting top talent in the MarTech industry.
● Ensure that all recruiting and hiring practices comply with local, state, and federal laws and regulations, as well as industry best practices.
● Manage the applicant tracking system and ensure that all candidate information is accurate and up-to-date, leveraging technology to streamline the hiring process.
● Provide support to managers and employees on HR-related matters, including
performance management, employee relations, and training and development, with a focus on fostering a culture of continuous learning and growth.
● Ensure that all HR data is accurate and up-to-date in the HRIS system, leveraging data and analytics to drive HR decision-making.
● Continuously assess and improve HR processes and practices to ensure that they are agile, scalable, and aligned with the company’s mission, value, culture, and career growth internally.

職位名稱:人資專員 (共享服務及人才招聘)

GoSky AI 構思網路科技是臺灣行銷科技領導品牌,成立於 2018 年,是 Facebook 及 Google 的指定合作夥伴。
GoSky Social CRM 社群會員經營平台運用 MarTech 行銷科技及第一手數據為品牌優化商業模式,為目前台灣市場獨創以線上數位累點結合社群的會員經營平台,合作用戶遍佈全球,如 中華職棒、新北國王職業籃球隊、台灣運彩 T1 League、Lazada、薩泰爾娛樂、Pizza Hut Taiwan、老賴茶棧、圓石禪飲、Mercedes - Benz Taiwan、vivo Taiwan 等。期望透過科技持續驅動社會創新，創造美好的社會影響力。

GoSky AI 透過「No-Code 企業免寫程式、No-Download 用戶免下載 App」技術打造 GoSky Social CRM 社群會員平台,30 分鐘即協助企業品牌在社群上創建專屬會員平台,會員無需下載掃碼即用，品牌可輕鬆累積第一方會員數據深化與顧客連結提升顧客終身價值,不錯過任何接觸點,匯集點狀流量導流轉化為品牌全面向收益,為品牌客製全方位顧客體驗,輕鬆養出高含金量會員，共創營收成長。

我們正在尋找...:

GoSky正在尋找一位充滿活力的HR Generalist加入我們的團隊,扮演關鍵重要的角色,管理公司所有的HR共享服務和人才招聘職能。若您對於構建和擴展HR流程和實踐擁有高度興趣,歡迎您的加入來支持並實踐業務增長。

擔任 HR Generalist 於 GoSky 的 HR 團隊,你的日常:

● 管理所有人力資源共享服務,包括入職程序、福利管理、薪酬和人力資源資訊系統管理。
● 與人力資源團隊合作制定和實施人力資源政策和程序,重點關注靈活性和適應性,以滿足
我們初創企業不斷變化的需求。
● 為所有空缺職位管理完整的招聘過程,包括尋找、篩選、面試、選擇候選人和提供入職管
理。
● 與 HRBP Manager 及用人主管合作,定義職位的核心能力,創建/改進職位描述和職位刊
登,准確反映職位和公司的需求,重點吸引市場技術產業的頂尖人才。
● 確保所有招聘和聘用實踐合規,且優化企及行業最佳實踐。
● 管理應聘者追踪系統,確保所有候選人信息準確並及時更新,利用技術簡化招聘流程。
● 為經理和員工提供有關人力資源的支持,包括績效管理、員工關係和培訓發展,重點促進
持續學習和成長的文化。
● 確保所有人力資源數據在人力資源資訊系統中準確且及時更新,利用數據和分析推動人
力資源決策。
● 持續評估和改進人力資源流程和實踐,以確保其具有靈活性、可擴展性,並與公司的使
命、價值觀、文化和內部職業發展保持一致

We Expect You Have These Experience:

● Bachelor's degree in Human Resources, Business Administration, or a related field.
● 1+ years of experience in HR shared services and talent acquisition in a fast-paced, tech-driven environment.
● Strong knowledge of HR policies, procedures, and practices, with a keen interest in leveraging technology to optimize HR processes.
● Experience with applicant tracking systems, HRIS software, and other HR technologies and platforms.
● Strong communication, interpersonal, and organizational skills, with an ability to
collaborate with cross-functional teams.
● Ability to work independently and collaboratively with others in a fast-paced, rapidly changing environment.
● Strong attention to detail and ability to prioritize tasks in a data-driven, results-oriented culture.
● Contribute to organizational processes improvement with back office team, such as COO, HRBP Manager, and Finance Team, and guide Tech Team to understand, follow, and improve them.

Key Skills that Make You Success:

● Be a win-win mindset owner in both people leadership, such as mentoring GoSkyers and its career growth, and cross-collaboration teamwork, such as flag invisible and potential technical-, business-related issues on development priorities and tradeoffs for a long-term business goal.
● Be a supporter and facilitator of fostering a culture surrounding growth, teamwork, and accountability.
● Passion for the MarTech industry and a deep commitment to building a
high-performance culture in a startup environment.

Other information:
● Welcome Chinese (Traditional) overseas or those living abroad as a GoSkyer.

我們期待你擁有下列關鍵經驗:

● 擁有人力資源、商業管理或相關領域的學士學位,或相關人力資源經驗。
● 在快節奏、科技驅動的環境中擁有1年以上的人力資源共享服務和人才招聘經驗或相關經驗。
● 具備人力資源政策、程序和實踐的意識與心態,並有興趣利用技術優化人力資源流程。

● 具有應聘者追蹤系統、人力資源信息系統軟件和其他人力資源技術和平台的經驗。
● 具有良好的溝通、人際關係和組織能力,能夠與跨職能團隊合作。
● 能夠在快節奏、快速變化的環境中獨立工作和與他人協作。
● 具有良好的細節關注能力,並能在以數據為基礎、以結果為導向的文化中優先安排任務。
● 與後勤團隊(如首席運營官、人力資源業務夥伴經理和財務團隊)共同改善組織流程,並引
導技術團隊了解、遵循和改善這些流程。

使你成功的關鍵技能:

● 在人員領導方面,例如指導軟體工程師的職涯發展,並且在跨部門協作方面擁有雙贏思維，例如在開發優先事項和權衡方面標誌隱形和潛在的技術或業務相關問題,以實現長期業
務目標。
● 成為促進成長、團隊合作和負責任文化的支持者和推動者。
● 對 MarTech 行業充滿熱情,並深深致力於在初創公司環境中建立高績效文化。

其他資訊:

● 歡迎海外華人成為GoSkyer。