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Autopass Inc — 麻吉行得通股份有限公司
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Autopass Inc — 麻吉行得通股份有限公司
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Autopass Inc — 麻吉行得通股份有限公司
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Category: Customer Service Representative
All categories
Customer Service Representative (1)
Management Accounting (1)
Back-end Engineer (1)
Project / Product Management (1)
Administrative Assistant (1)
Business Development (3)
Regulatory Officer (1)
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The employer was active about 19 hours ago
營運部|客戶成功專員 Customer Success Specialist
具體工作內容 此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。 日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。 定期關懷負責的客戶 account,找出能提升用戶使用量的模式,加以制訂關懷話術、手段與分享成功案例。 有能力分析客戶常見問題的現象及流程,與營運及工程人員討論內外流程或技術解決方案。 公司最新活動的吸收與傳遞給團隊 (如:活動內容、目的、因應話...
客服sop
客訴案件處理及關係維護
客服流程訂定
營運部|客戶成功專員 Customer Success Specialist
具體工作內容 此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。 日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。 定期關懷負責的客戶 account,找出能提升用戶使用量的模式,加以制訂關懷話術、手段與分享成功案例。 有能力分析客戶常見問題的現象及流程,與營運及工程人員討論內外流程或技術解決方案。 公司最新活動的吸收與傳遞給團隊 (如:活動內容、目的、因應話...
1
・
Full-time
・
Mid-Senior level
台灣台北市, 106台灣台北市大安區
40K ~ 50K TWD / month
1 years of experience required
No management responsibility
客服sop
客訴案件處理及關係維護
客服流程訂定
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1
Information Services
11 ~ 50
$120 Million
臺北市大安區和平東路2段295號13樓
https://autopass.xyz/