Customer Success Internship 用戶成功專案實習

Updated 2 months ago

Job Description

Aibou是幫助零售、醫療與餐飲服務業成長的 SaaS 新創公司。

  • 我們的產品利用數據分析,幫助用戶提前找出多餘成本,避免超支。
  • 從排班、考勤管理、到薪資的自動化,我們幫助用戶減少九成以上的人工核算時間。
  • 勞基法防呆功能,能幫助老闆更輕鬆的合法經營,同時讓基層勞動力得到公平的待遇。


【Customer Success Internship 用戶成功專案實習】一職將能與潛在用戶直接對接,創造更好的用戶體驗:

- 配合銷售與客戶成功團隊,與實際使用者互動,蒐集與了解產品需求及使用情境。

- 幫助新使用者快速上手產品功能,並追蹤使用情況。

- 配合產品團隊建置更好的產品UX 及上手流程。

- 配合新功能上線,使用Figma 與 Notion 製作教學與功能介紹。

Requirements

  • English proficiency is essential. All startup resources worth your time are in English.
  • You will be doing a lot of self learning of different tools.
  • We use Figma and Notion in our design and workflow, we expect you to have a basic idea.
  • 10 hrs Weekly

Interview process

First interview: 30 Minute chat, brief demo of your past works.

Second interview: In depth discussion about your past work and experience.

1
No requirement for relevant working experience
1.2K ~ 2.4K TWD / piece rate
Partial Remote Work
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About us

Aibou was founded in July 2020, we are one of the top startups in Taiwan.

Our growing accolades include:

AppWorks #24 2022

社會創新實驗中心(唐鳳主持)

500 Global TTA


Team

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Co-Founder | CEO

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