As the Director of People Operations, you will lead people operations processes and cultural practices to grow our team spirit and shared corporate culture. You will be in charge of growing a team culture that fosters fast learning and continuously improves the organization. In doing so, our culture will enhance our innovation, creativity, and competitiveness.

Please note that only applications through the link will be considered

Responsibilities include:

People Culture

• Support the team by creating common working tools, methods, techniques, and systems that significantly impact our company culture.
• Drive the effort in performance management, employee relations/engagement, talent development, policy and procedure development, and compensation and benefits.

People Process

• Build or redefine policies, procedures, and guidelines as needed. Manage ATS/HRIS to streamline and improve our people processes.
• Design performance processes and assist with goal development. Collaborate on suggestions for individual training that will enhance growth and development.
• Participate in coaching, counseling and advising management and employees to ensure resolution of employment-related matters.
• Partner with stakeholders to implement strategies for employee engagement and retention.
• Strengthen retention and development by providing guidance, coaching and best practices to people leaders.

People Strategy

• Prepare and analyze people operations metrics and provide valid information that supports decision-making.
• Maintain knowledge of industry trends and employment legislation.
• Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.

Requirements

• Minimum 3-5 years of experience in People Operations, ideally in tech, start-up or high growth companies.
• Proficient written and verbal communication skills in both Mandarin and English.
• You are a driven, positive, people-caring person. Always engaging people and advocating firmly for both employees and management.
• Enthusiastic about people and the development of managers and employees.
• Familiarity with all aspects of People Operations (including compensation, talent acquisition and recruitment, benefits, training, performance management, culture, and team building).
• Great organizational and analytical skills. Having the ability to listen to people and to communicate is essential.
• Capability to organize and plan a wide range of company programs and functions.
• Knowledge of employment/labor standards. Knowing the latest hiring approaches and/or strategies in the industry.
• Demonstrate creativity and urgency in driving excellent hires in a competitive market.

There are three main stages in our interview process:

1. Screen calls (1-2 calls)
2. Take-home quiz & review
3. Onsite interview (3-4 hours visiting)
   

If we see a fit with the company, we will reach out to start getting to know each other. You can expect traditional discussions as well as participating situational exercises. The goal of the interview process will be for us to see your skills and let you get to know the team and work culture to see if we are a match.

Please note that only applications through the link will be considered