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Service Office_Digital_Content Planning Specialist

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Job updated 10 months ago

Job Description

1. Lead the planning and portfolio of IKEA TW, IKEA HK and Macau content activities for digital channels, consolidating both global and local scopes.

2. Ensure the overview of content activities needed to support commercial campaigns and eCommerce business by market

3. Collaborate with Sales function to create a realistic and feasible content plan align with the resource planning from internal stakeholders such as Marketing or CR but also from external agencies.

4. Gather the needs from Customer Services Dept to review and modify the post-purchase content and enhance customer shopping experience

5. Closely work with Sales function and Analyst to define and monitor KPI's of content and take further enhancement actions accordingly.

6. Manage translation vendors and agencies to present the readable and market-relevant content on digital touchpoints of IKEA TW, IKEA HK and Macau – including but not limited to web and app

Requirements

1. Min 5 years’working experience and 3 years’ experience with website management; Retail experience, preferably from the digital area

2. Good knowledge of Content Management System (CMS) tools, debugging HTML, JavaScript and CSS.

3. Basic knowledge of online marketing tools and Google Analytics

4. Solid experience in stakeholder and change management.

5. Excellent in native language(s), also good written and spoken English, Cantonese and Chinese

6. Strong organizational and planning skills and the ability to prioritize

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5 years of experience required
40,000+ TWD / month
Optional Remote Work
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About us

IKEA是一間重視每位夥伴的跨國企業,你可以沒有局限的跨單位、跨領域轉調發展,也能訂定自己的專屬計畫,嘗試不同角色。在這裡,你能持續挑戰自我,和不同國家的夥伴一起成長!

創辦人Ingvar Kamprad希望能提供大多數人負擔得起,同時具有好品質與好設計的家具家飾品。為此,IKEA宜家家居創造了獨特的經營模式,包括了自行設計、全球生產、集中採購與配銷以及在店內有效的銷售方式。

IKEA宜家家居的所有設計都遵循「大眾化設計」原則,在設計之初就需要同時考量形式(外觀設計)、功能、品質、永續發展以及價格這五大要素,透過各種創新思考,將每一個環節的成本降至最低。此外,透過店內展示間與IKEA網頁,令台灣的消費者增添更多居家佈置靈感。同時也致力於貼近台灣民眾的居家生活,以提供最適合台灣家庭的居住空間解決方案,為台灣家庭帶來更美好的生活。

IKEA宜家家居台灣第一家店成立於1994年,目前在台灣共有7家店,分別是內湖店、新莊店、新店店、桃園店、台中店、高雄店與台北城市店-小巨蛋,及一家新竹訂購取貨中心。

IKEA宜家家居台灣是DFI零售集團的成員,DFI零售集團在香港及印尼均有宜家家居分店。


我們是一群務實坦誠、熱愛家居布置的人,來自世界各地,背景各有不同,但卻有同一個目標:為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎,也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化,熱誠樂觀,歡迎與我們態度及價值觀相同的人才加入。


Team

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HR Manager
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Winnie Huang
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Justin Cheng
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TCSHR
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Eve Hsieh
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Jane Chang

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